Child Safety - Kids Courier

Resources

Legislation and Regulation

Code of Federal Regulations (CFR): www.access.gpo.gov/nara/cfr
Federal Legislation: http://thomas.loc.gov

State and Local Governments

State government homepages: www.state.nc.us/EHNR/files/usa.htm
Links to state and local governments: http://www.csg.org/

International Resources

Consumer Affairs Directorate, United Kingdom www.dti.gov.uk/cacp/ca
Mailing Address for Inquiries DTI Enquiry Unit, 1 Victoria Street, London SW1H 0ET
Enquiry Unit Telephone from USA: (011) (44) 020-7215-5000

The Consumer Affairs (CA) Directorate is run by the Department of Trade and Industry (DTI) of the United Kingdom. The mission of the Consumer Affairs Directorate is to promote a fair deal for all consumers, thereby helping both business competitiveness and social inclusion. CA Directorate's main job is to deal with UK and International consumer policy issues. CA Directorate works closely with representatives of business and consumers as well as Local Government Trading Standards Departments and others. Key priorities include: improving consumer advice and information; updating the laws and regulations which protect consumers; modernizing consumer institutions; improving enforcement; enhancing consumer safety; and promoting consumers' interests in the international world of e-commerce.

Individual consumer enquiries and complaints are best dealt with by contacting the following agencies:
The Office of Fair Trading http://www.oft.gov.uk/
Trading Standards Department http://www.tradingstandards.gov.uk/
National Association of Citizens Advice Bureaux http://www.nacab.org.uk/

To quickly find the appropriate body and contact person to deal with your enquiry or complaint, visit DTI's Consumer Gateway at www.consumer.gov.uk/consumer_web/index_v4.htm.